Responsible Gaming

Gambling always carries the risk of financial loss. Set a budget you can afford to lose and treat betting as paid entertainment. Keep your play separate from daily expenses, savings, and debts. You remain in control when you plan your limits before you start.

How you can play responsibly on Pin-Up:

• Set clear limits: daily, weekly, or monthly deposit and loss limits.
• Decide your session time in advance and stick to it.
• Use reality checks and balance reminders to track your play.
• Take regular breaks; do not chase losses.
• Keep your betting away from stress, alcohol, or drugs.
• Review your account history to learn your patterns and adjust.
• Protect minors: never allow anyone under 18 to use your account or devices.

Problem gambling can build up quietly. Look for warning signs early. Gambling addiction is a serious condition that needs attention.

Key indicators:

• Thinking about betting most of the day.
• Needing higher stakes to feel the same excitement.
• Struggling to stop or cut down, even after losses.
• Chasing losses or trying to win back money quickly.
• Hiding gambling from family or friends.
• Arguing about money or gambling behaviour.
• Missing work, school, or important duties due to play.
• Borrowing, selling items, or using bill money to gamble.
• Feeling anxious, low, or guilty after playing.
• Using gambling to escape stress, sadness, or boredom.

You can take practical steps to reduce harm and regain control. Pin-Up provides tools and useful tips to help you act early.

Recommendations:

• Set deposit, loss, and wager limits before you start playing.
• Turn on reality checks and session timers to manage time.
• Use time-out to pause gambling for a set period.
• Apply self-exclusion if you need a longer break from betting.
• Remove saved cards and limit payment options to control spend.
• Create a clear naira budget for entertainment and keep receipts.
• Unsubscribe from marketing where it triggers play.
• Use blocking software (e.g., BetBlocker or Gamban) on your devices.
• Talk to someone you trust or a counsellor for support.
• If urges are strong, avoid betting environments and keep busy with safe activities.

If you are worried about your gambling, professional support can help you recover control. These organisations offer guidance, counselling, or protection tools in Nigeria or accessible online from Nigeria.

• National Lottery Regulatory Commission (NLRC) – consumer guidance and complaints: https://nlrc.gov.ng
• Mentally Aware Nigeria Initiative (MANI) – mental health support: https://mentallyaware.org
• She Writes Woman – mental health care and advocacy: https://shewriteswoman.org
• NEEM Foundation – psychosocial and trauma support across Nigeria: https://neemfoundation.org.ng
• Gamblers Anonymous – international peer support and meetings online: https://www.gamblersanonymous.org/ga
• BetBlocker – free gambling website/app blocker: https://betblocker.org

If you feel at risk of harm, speak to a qualified health professional or contact local emergency services on 112.

If you feel your play is getting risky, you can contact Pin-Up support for confidential help. Our team can guide you on limits, time-outs, and self-exclusion.

Ways to reach support in Nigeria:

• 24/7 live chat in your account.
• Email via the Help Centre contact form.
• In-account “Responsible Gaming” requests (limits, time-out, self-exclusion).
• Verification and account review through the secure upload centre.
• Help Centre articles covering policy, tools, and step-by-step guides.