Pin-Up Rules and Regulations in Nigeria

These General Terms form a binding agreement between you and the operator. By creating an account, you confirm that you have read and accepted these Terms, the Privacy Policy, the Responsible Gambling policy, and any game or bonus rules shown in your account.

Eligibility and registration

• You must be at least 18 years old and legally allowed to use betting services in Nigeria.
• You confirm you are not a prohibited person under Nigerian law, including sanctions restrictions.
• Registration requires accurate personal data. Verification may include NIN, BVN, valid ID, proof of address, and payment ownership checks.
• Only one account per person, household, device, or IP is permitted. Duplicate accounts may be closed and bets voided.

Changes to Terms

• Pin-Up may update these Terms to reflect legal, regulatory, technical, or operational changes.
• Material changes will appear on this page. Continued use of services after updates means acceptance of the revised Terms.

Proper platform use

• Use the platform for lawful betting on an event or game as offered. Any automated, robotic, or fraudulent use is prohibited.
• You are responsible for safeguarding login credentials. Activity under your login is deemed your activity.
• Content, software, odds displays, and trademarks are protected. No copying, scraping, or reverse engineering.

Content protection and IP

• All site content is owned by the operator or licensors. Limited personal use is granted to place a bet and manage your account.
• You must not exploit data feeds or markets for commercial use without consent.

Liability and availability

• Services are provided on an “as available” basis. Interruptions may occur due to maintenance or external factors.
• To the extent permitted by Nigerian law, the Company is not liable for losses arising from: internet failures, device errors, delayed transmissions, or third-party service issues.
• Nothing limits liability for fraud, death, or personal injury caused by negligence where such limitation is unlawful in Nigeria.

Suspension and termination

• We may suspend or close your account for breach of these Terms, regulatory requirements, responsible gambling concerns, or AML reasons.
• Balances may be withheld where required by law, pending verification or investigation.

Complaints and disputes

• Contact Support first for any complaint relating to bets, bonuses, or payments. Provide bet IDs, timestamps, and event details.
• If unresolved, you may escalate under applicable Nigerian laws and regulator guidance.

Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, subject to mandatory consumer protections.

These Betting Rules apply to all bets placed on the platform and supplement any market-specific rules shown before you confirm a stake.

Who may place bets

• Only verified customers who meet eligibility and registration requirements may place bets.
• Betting is allowed only in jurisdictions where our services are legal.

Bet acceptance and settlement

• A bet is accepted when it appears in your bet history with a unique reference and confirmed odds.
• Markets, odds, start times, and results are based on official sources or data providers.
• Settlement follows the official result at the time the event is declared final by the governing body. Later corrections do not change settlement unless stated in market rules.

Minimums, maximums, and payout limits

• Minimum and maximum stake amounts are shown in the betslip and may vary by market, sport, or event.
• Maximum payout caps may apply per bet, per market, or per customer, as displayed in the rules or betslip.

Calculation of wins and losses

• Returns are calculated from the stake multiplied by the accepted odds, minus any applicable deductions or taxes required by Nigerian law.
• For accumulator bets, all selections must win unless stated otherwise in market rules.
• Dead-heat rules may apply, resulting in proportionate settlement of the affected selection.

Errors and palpable mistakes

• If a pricing, market, or settlement error occurs, affected bets may be voided or corrected to the fair odds that should have applied.
• Obvious errors include inverted odds, materially wrong handicaps, or markets offered after an outcome is known.

Cancellations, postponements, and voids

• If an event is postponed, abandoned, or rescheduled, settlement follows the market rule shown before placement. Bets may stand or be voided depending on timeframes provided in those rules.
• Markets offered after an event has started may be treated as in-play; bets placed after a decisive incident may be voided.

Restrictions and responsible play

• We may limit stakes, restrict markets, suspend betting, or refuse a bet to manage risk or comply with legal requirements.
• Bonus bets and free bet tokens are subject to specific terms displayed in your account. Attempted bonus abuse may lead to adjustments or account action.

Records and timekeeping

• System records are final for bet timing and content. Keep your betslip number for any query.

These rules cover deposits, withdrawals, and related account transactions in Nigeria.

Funding your account

• Accepted methods include local bank transfer, debit cards, USSD, and approved e-wallets. Availability depends on your verification status and location.
• Deposits are in Naira (NGN). Currency conversion is not provided unless shown in the cashier.
• Minimum and maximum deposit limits appear in the cashier. Fees, if any, are displayed before you confirm.
• Deposits must come from payment instruments in your name. Third-party payments are prohibited.

Withdrawals

• You may withdraw to the same method used to deposit or to a verified bank account in your name.
• Processing times depend on method, security checks, and banking hours. Typical review may take from a few hours up to several business days.
• We may request updated KYC before releasing funds. Where required by AML rules, at least 1x deposit turnover may apply prior to withdrawal.

Transaction reviews and limits

• We may set daily, weekly, or monthly transaction caps to support responsible use and legal compliance.
• Source-of-funds or source-of-wealth information may be required for higher limits.

Fees, charges, and taxes

• Any operator or payment partner fees are shown at the point of transaction.
• Taxes or levies that apply under Nigerian law may be withheld from winnings or payouts where required.

Reversals, chargebacks, and cancellations

• We may reverse credits from failed deposits or chargebacks and may void related bets.
• Suspicious or unauthorised transactions can be cancelled, and the account may be restricted pending investigation.

Dormant and inactive accounts

• Accounts without login activity for an extended period may be deemed inactive under our policy. Notices and any applicable administrative charges are handled in line with Nigerian law and your rights.

We support safer betting and provide tools to help you manage your activity.

Player protection tools

• Deposit, stake, and loss limits: set daily, weekly, or monthly caps in your account.
• Time-outs and self-exclusion: short cool-off or long-term exclusion options are available.
• Reality checks: on-screen reminders show time spent and recent results on bets.
• Transaction history: read your account statements to monitor spend and bonuses.

Practical guidance

• Bet only what you can afford to lose and avoid chasing losses.
• Keep betting separate from credit or essential expenses.
• Take regular breaks and balance betting with other activities.

Support and resources

• National Lottery Regulatory Commission (Nigeria) responsible gaming guidance: nlrc.gov.ng
• Lagos State Lotteries and Gaming Authority resources: lslga.ng
• GamCare (international online support): gamcare.org.uk
• BeGambleAware (information and tools): begambleaware.org

If you feel gambling is affecting your wellbeing, consider self-exclusion and seek professional support. Contact Support for assistance applying account limits or self-exclusion.

The Company maintains controls to help prevent money laundering and terrorism financing in line with Nigerian law, including the Money Laundering (Prevention and Prohibition) Act 2022 and guidance from the NFIU.

KYC and customer due diligence

• Identity verification may include NIN, BVN, government ID, selfie checks, and proof of address.
• For enhanced due diligence, we may request source-of-funds or source-of-wealth information.
• Politically exposed person and sanctions screening are performed where required.

Monitoring and reporting

• Transactions are monitored for unusual patterns, rapid cycles of deposits and withdrawals, or activity inconsistent with your profile.
• Suspicious transactions may be reported to the Nigeria Financial Intelligence Unit and relevant authorities without notice to you.

Restrictions and consequences

• We may delay, freeze, or block transactions and funds while we conduct reviews.
• Account limits, suspension, or closure may result from AML concerns or unmet verification requests.
• No interest is paid on funds while held for compliance checks.

We process personal data in accordance with the Nigeria Data Protection Act 2023 and applicable regulations to deliver legal, secure services.

Data we collect

• Identification data: name, date of birth, NIN/BVN where applicable, and documents.
• Contact details: address, email, phone.
• Account data: registration details, preferences, responsible gambling settings, bonus usage.
• Transaction data: deposits, withdrawals, payment instruments, and verification checks.
• Technical data: device, IP, cookies, and log data for security and analytics.

How we use your data

• Provide and improve services, manage your account, and settle bets.
• Verify identity, prevent fraud, and meet AML/CTF obligations.
• Personalise content, odds displays, and market preferences where permitted.
• Send service messages about changes, outages, or legal updates. Marketing is sent only where you consent or where permitted by law.

Legal bases

• Performance of a contract for account and betting services.
• Legal obligations for KYC, AML, tax, and regulatory reporting.
• Legitimate interests for security, risk management, and service improvement.
• Consent where required, for example certain marketing or cookies.

Sharing and transfers

• Shared with payment providers, identity verification partners, risk and fraud tools, and regulators where required.
• International transfers may occur under safeguards permitted by the NDPA, such as standard contractual clauses or recognised adequacy.

Your rights

• Request access, correction, deletion, restriction, or portability of your personal data.
• Object to processing based on legitimate interests and withdraw consent at any time.
• Lodge a complaint with the Nigeria Data Protection Commission. Use the contact options on our Contact page to reach our data team.

Retention and security

• We keep data only as long as needed for contracts, legal duties, or dispute resolution.
• Aggregated or anonymised data may be retained for analytics.

We take organisational and technical measures to protect your account and transactions.

Technical safeguards

• TLS encryption for data in transit and encryption-at-rest for sensitive fields.
• Secure key management and hashing for authentication data.
• Payment processing via PCI DSS compliant partners where cards are used.

Account protection

• Optional two-factor authentication; we recommend enabling it in your account settings.
• Device recognition and session monitoring to detect unusual access.
• Automatic timeouts after periods of inactivity.

Operational controls

• 24/7 risk monitoring for fraud and account takeover indicators.
• Strict access controls, audit logs, and employee training on security and privacy.
• Business continuity and incident response procedures, including user notifications where required by Nigerian law.